Royal Albert Vintage Serena Trio
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Estimated Delivery May 25 - May 29
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Ships Australia-wide
Delivery by Aus Post or Aramex
Royal Albert Vintage Serena Trio
| Specification | Detail |
|---|---|
| Weight | 500g |
| Cup |
8.5cm (w) c 6cm (h) |
| Saucer | 14cm |
| Side Plate | 16cm |
| Material | Bone China |
| Colour | Shades of pink and multicoloured flowers |
| Included |
1 cup, saucer and side plate |
| Care Instructions |
Wash by hand |
Vintage and Pre-loved
Our vintage and preloved items have a history of use, wear, or small defects that will not impact the joy of owning them. It is common to see tool marks, painting and gilding slips, internal and surface bubbles or spots created during the manufacturing processes used in the past. Manufacturing defects are not considered damage or noted in the description. The history and manufacturing of vintage items create the charm and appeal of exquisite treasures not in new pristine condition.
Vintage treasures are described and represented to the best of our knowledge, noting any chips, cracks, or crazing as outlined in the Condition Rating below. Photos will form part of the description to assist you in your decision-making process.
Condition Rating
New – new purchase, not previously owned. Currently in production, in the original packaging, purchased from the manufacturer through retail or third-party distribution.
New Discontinued – not in production, previously purchased or owned, in the original packaging, purchased from the manufacturer through retail or third-party distribution.
Unused, Never Used – in the original packaging, never washed or removed from packaging.
Excellent Condition – no visible usage marks, chips, scratches, cracks, loss of trim or discolouration to the pattern and may have been washed or displayed only.
Good Condition – some usage, minimal usage marks, no chips, cracks, loss of trim or discolouration to the pattern. Most vintage china is in this category.
Fair Condition – visible usage, some surface scratches, loss of trim, fading of pattern or colours or some stains.
Poor Condition – damaged, cracked, chipped, no trim.
At House Journey, we strive to make your shopping experience as seamless as possible. We offer a flat shipping fee structure based on the weight of your items. Our shipping rates are as follows:
- Shipping starts at just $12.99.
- For heavier parcels, the maximum shipping cost will not exceed $29.99.
- Shipping is available Australia Wide, including to Metro, Regional and Rural Areas.
Please note that these rates are applicable for standard-sized items only.
Additional charges may apply for big and bulky items due to the special handling and transportation required.
Shipping Partners:
We proudly partner with Aramex and Australia Post to ensure your items are delivered safely and efficiently. The choice of carrier is determined by the size and weight of your items, as well as the delivery location.
Returns Policy
Change of Mind Returns:
We understand that sometimes you might change your mind about a purchase. If this happens, you are welcome to return your item within 30 days of receipt. However, there are a few conditions:
- The item must be unopened and in its original packaging.
- It is important that you repackage the item carefully to ensure it is returned to us in a resalable condition.
- You will be responsible for the return shipping costs.
- Generally, items from our Vintage, Collectables and Pre Loved Collection are sold 'As Is' and may not be returned.
Upon receiving and inspecting the returned item, we will process your refund. Please note that the original shipping fees are non-refundable and a deduction from your total refund may be made to cover our costs of receiving the returned item.
Inspection and Refund Process:
Once your return is received, our team will inspect the item to ensure it meets our return criteria. If approved, we will initiate a refund to your original method of payment. You will be notified via email once your refund has been processed.
Additional Information
- Delivery times may vary depending on your location and the carrier.
- For any queries regarding our shipping and returns policy, please contact our customer service team.
